Our contact details
Name: Metrotile UK Ltd
Address: Unit 3, Sheldon Business Park, Sheldon Corner, Chippenham, Wiltshire SN14 0RQ
Phone Number: 01249 658514
E-mail:sales@metrotile.co.uk
Web: www.metrotile.co.uk
Last Updated 17th October 2022
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We use the information that you have given us in order to target advertising and to keep in touch with our customers.
We do not share this information with third parties.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via sales@metrotile.co.uk, or checking the non-consent option on the contact form.
How we store your personal information
Your information is securely stored on our servers.
We keep email addresses for mailing list purposes indefinitely (following an opt-in by the user) until the right to use the contact is withdrawn by the user. We will then dispose your information by deleting your information from our mailing list.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sales@metrotile.co.uk, 01249 658514, or in writing to Metrotile UK, Unit 3, Sheldon Business Park, Sheldon Corner, Chippenham, Wiltshire SN14 0RQ if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at sales@metrotile.co.uk/01249 658514.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk